Category: | Cafe, Restaurant, |
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Address: | 14591 Jefferson Davis Hwy, Woodbridge, VA 22191, USA |
Zip code: | 22191 |
Website: | https://www.mcdonalds.com/us/en-us/location/VA/WOODBRIDGE/14591-JEFFERSON-DAVIS-HWY/4706.html?ci |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | 4:00 AM – 10:00 PM |
It’s McDonald’s, the epitome of fast food. Well ... if 10 minutes from placing order to receiving order is “fast”. I don’t understand how McDonald’s can’t match Chick-fil-A’s average of about 2-3 minutes for order completion.
The good:
Food is mostly fresh and hot when I receive it. Especially French fries and hash browns.
Ample and well lit seating areas.
Generally clean bathrooms.
The bad:
Don’t bother ordering in-person. It takes minutes mainly times to have an employee help you. Mobile orders are better for placing the order.
When I do interact with an employee, there’s always a communications barrier. Don’t know what or why, but it gets frustrating to explain simple requests or concerns.
Went in for a late-night bite with a friend of mine. The service was good, but the cashier didn't understand that I wanted to use a coupon from the app. even after she did understand, she struggled to scan the coupon and put it into the system, holding up the line and just making our ordering process take longer than it should have. But that's not too much to complain about, I'm sure she was doing her best. Maybe she was new, who knows. We sat down and waited for them to bring us our food. when they brought it they told us that they didn't have some of the things we ordered and instead of giving us alternative options, such as we can give you a refund or we can offer you something else, she just looked at us with fish eyes. As if we knew what our options to the solution were. But once we got everything situated, we had a blast. The food was good and we were not Disturbed by anybody else. Overall good experience
Asked for sweet tea, got a coke. They renovated the inside so it the venue is a lot nicer and updated. Still slow staff.
Place was very busy but the staff was super efficient. Only had ice cream so I can't comment on the food quality. My grandson enjoyed playing in the children's area. Overall a good experience.
OVERALL, A GOOD MCDONALD'S. Usually the service is fine, good employees. Also the good is hot, fresh, and cooked as it should be. My only 2 beefs which I WISH they'd improve.....
1.)Soda machines have had problems for YEARS. C'mon guys, just once can it just work well? Also, possibly bring back Hawaiian Punch?
2.)Sometimes the Breakfast Bagel sandwiches are a bit hard, Bagels should be more moist.
But overall, this is one of the better McDonald's restaurants out there. Trust me I know :)