| Category: | Restaurant, |
|---|---|
| Address: | 4586 Alexander Farm Rd, Dublin, VA 24084, USA |
| Zip code: | 24084 |
| Website: | https://www.fatz.com/ |
| Opening hours (Edit) | |
|---|---|
| Monday: | 11:00 AM – 11:00 PM |
| Tuesday: | 11:00 AM – 11:00 PM |
| Wednesday: | 11:00 AM – 11:00 PM |
| Thursday: | 11:00 AM – 11:00 PM |
| Friday: | 11:00 AM – 12:00 AM |
| Saturday: | 11:00 AM – 12:00 AM |
| Sunday: | 11:00 AM – 11:00 PM |
Cherish was our waitress and Jasmine was the hostess. It's obvious that both of these people like their jobs and the people around them. Both went above and beyond their job descriptions.
At times, I couldn't tell who was the hostess and who was the waitress. If I stopped one to ask a question about the menu, either one quickly accommodated me. These employees are certainly a rare breed and are exemplary models of great employees and should be recognized as such. Kudos to both, I hope your employer knows and appreciates how well off they are, to have such wonderful Representatives. Have a great life, George.
I personally like this eatery. Its next to a Liberty Truck Stop so as a driver your able to just walk to it. You get mich needed exercise plus some good food.
The Chicken Fingers are good and yummy. I did NOT care for the ribs as there was more fat than meat on it.
Service has always been good.
Food is always good. Service was nothing at all to write home about. Our server was extremely slow and they were not busy at all. THE MANAGER IS WONDERFUL!!!! She came and visited our table to check on everything and is always very friendly and helpful. We have eaten here many times and the management is always wonderful. The service is hit or miss and the food is usually pretty good. The atmosphere is casual and not overly exciting nor too relaxed. The restaurant itself is always very clean which is wonderful.
Lunch deal was a great deal. Half calabash wrap, fries, soup. Food temp could've been a bit warmer. Service was a bit slow, but friendly. Drink was never refilled. Business was slow during my visit so noise level was low, other than music.
Food was not as good as it normally is. Took over an hour for it to come out, and by then half of it was cold or just not the same. There were major problems in the kitchen that day which I really hope was a one time thing.
The service we received from our server, forget her name, was excellent. She was attentive and very apologetic for how long we had to wait, even though it was something out of her hands.
The manager on duty that day was also very attentive. I know they received tons of complaints that day but you wouldn't have known it from the manager. She was very calm and focused on her customers. The front of the house deserves 5 stars but the back of the house I wouldn't even have given 1.
We will definitely give them another chance.