Domino's Pizza

Late on a Friday night we placed an order for delivery. We were told through the App Tracker that the order was received and was being made by Rebecca. My card was charged. And so we waited. And waited. And then checked the tracker to find that our order had been canceled. No call. No email. Just canceled with no explanation. Conveniently the charge on my card was not.
We did not order from another location or pizza place at the time, because we were expecting our initial order. By the time we found out it had been canceled, everything else was closed. We attempted to use the brand new Delivery Insurance, however, if you never receive your order, it doesn't work. Clever that. All you are able to do is send encouragement? Encouragement like, "Please make our pizza and deliver it" was not available. Neither was, "Hey, don't steal my money please."

Luckily, I no longer in the Richmond area, so I will not have to order from this location ever again.

Never disappointed with the food or service. Very friendly efficient team ????

So delicious and won't break the bank. Love it!

Manager was super nice when I had an issue with my order. This is definitely the better domino's in Richmond.

I love Dominos Pizza! This location consistently does a pretty good job. Every once in a while (probably when they are busy) the pizzas can get a little sloppy, and they dont quite cut the pizza all the way through. Otherwise it's a great location!

I thought some of the five-star reviews could be fake but I was pleasantly surprised. Sparkling clean restaurant, friendly employees, great online order/tracking experience, pay on kiosk in store. I've not had Domino's pizza before and it was pretty good. I prefer local restaurants but may try Domino's again.