Applebee's Grill + Bar

Not my best experience tonight, but the manager made it right. The restaurant was fairly busy when I got there. I ordered a 6 oz sirloin cooked medium. I got my steak well done so I sent it back for a new one. It took quite a bit of time to get my replacement steak so the manager comped my entire check.

I appreciate that they took care of things without being asked. I have that the manager had to take care of so many issues, but she did a good job on taking care of her customers.

My family and I went here last night and the service was excellent. Our waitress took our order (a family of 5) without writing anything down and the order came out perfect. She and her side kick (who was a new employee) did an awesome job. Very attentive. Food was delicious. I have been to this restaurant several times and to me the service gets better and better. Also, you can't beat the price of the food. If you haven't tried their Bourbon Chicken and Shrimp, you have got to try it. Simply the best!

Wanted to add to this review. Yesterday my office ordered Applebee's for lunch. We received excellent service. Used the online ordering for our order and Brooke followed up with a call to ensure a perfect service. She was pleasant and efficient to work with. Absolutely the best!

The food was good. A bit over priced if you ask me, but still good. The service was less than good. We received our appetizer before our drinks because our server "forgot" about our drinks. We never received our check. We used the tablet on the table to find our total. Also, use caution when allowing kids to play on the tablets. They automatically charge you for games.