First Watch

Very pleased this location is now in 'our neighborhood'. We are regular customers at a location in Bonita Springs Florida when we visit there. We visited this new Suffolk location shortly after they opened last month and again today. They have ramped up and are doing very well! We checked in online and informed of the wait time and scheduled our arrival accordingly. We were seated right away and ordered. The kitchen was on the ball and had our order out in a blink. The food was great, served hot and fresh on a warm plate and was just as ordered. This will become our regular on Sunday mornings and other times. Excellent!!

I’ve been going to First Watch in Hampton Va for awhile and I’ve always had the best experience. Today I visited the First Watch in Suffolk’s Harbor View area. First let me say this review has nothing to do with my meal or the manager, My meal was delicious and when I spoke with the manager about my issue today she was so apologetic. I appreciated the time she took to listen. We arrived at the restaurant and the wait time was very short , when we were seated the table was still very wet and it had a single cup on it. Our waitress Alexis ( young lady with tattoos looked like roses on left arm couldn’t see the tattoos on right arm) came to table and I asked could we get napkins to wipe off table. She comes back with the napkins and ask are we ready to order. My friend and I both order and we are both getting coffee. When Alexis came back to the table she came with one coffee cup, so I asked her could I get another cup and she looks at the cup that’s been sitting on the table before we were seated and says I can use that one. I asked again for another cup and she’s arguing with me about the cup that was sitting on the table before I was seated. Now I know my tone isn’t the best but now I’m irritated and I tell her I don’t care when this cup was put there I want another cup. Alexis brings new cup directs conversation to my friend and a few minutes later brings out our order. Now during the time we are eating she comes back a few times but still only directs conversation to my friend and when it’s time for the check someone else brings it to table. As this young lady is walking up to the table Alexis is walking beside her looks me in my face a ROLLS HER EYES . Now maybe she was having a bad morning and maybe she was irritated because I’m the customer and I asked for a different cup but I’ve never gone into a restaurant and had a member of the staff not only be disrespectful when coming to the table and only addressing one person but I’ve never had one roll eyes. Although the manager was very understanding I’m sure I’ll continue to go to the Hampton Location that’s 20 minutes from my home. Food was definitely 5 star ,

Great service, good food, not just the usual menu & nice atmosphere!

Delicious, upscale brunch-y breakfast for about the same price as the tired old same old.