Category: | Cafe, Restaurant, |
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Address: | 2168 General Booth Blvd Suite 500, Virginia Beach, VA 23454, USA |
Zip code: | 23454 |
Website: | http://www.firstwatch.com/ |
Opening hours (Edit) | |
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Monday: | 7:00 AM – 2:30 PM |
Tuesday: | 7:00 AM – 2:30 PM |
Wednesday: | 7:00 AM – 2:30 PM |
Thursday: | 7:00 AM – 2:30 PM |
Friday: | 7:00 AM – 2:30 PM |
Saturday: | 7:00 AM – 2:30 PM |
Sunday: | 7:00 AM – 2:30 PM |
My husband & I first time eating here. Overall, had a great experience and we will be back. I ordered my first pumpkin pancake of the season and it was awesome. Our waitress Sondra was a delight.
I read other reviews before posting mine and I definitely see great customer service is lacking, which is very unfortunate when the food is worth the money. I came in alone for lunch, was immediately greeted and seated. I then waited well over 10min with several staff walking all around me before one asked if another server had helped me yet. I kindly told her no. She then took my order and a very friendly gentleman brought my food out and checked on me at a reasonable time. The restaurant was not busy for this to have happened and I think it should be recognized that often times customer service alone will make a person come back. I was about to leave when I was finally acknowledged to place my order and I would not have returned. This was my first visit to this location.