Jimmy John's

I love this Jimmy John's. They are always nice to me and my family!

Our office had made an order for takeout since our location is slightly outside their normal delivery area. My coworker had gone to pick it up for us 3 and bring it back, but there was a quite significant detail missing from my order. So I gave them a call and they resolved the issue by delivering a new sandwich to my office. The correction was made very quickly, and the gentlemen on the phone was very professional. Great customer service by these guys! Thank you VanMall Jimmy Johns for making it right and delivering it to me although we are outside your delivery zone. I will definitely be coming back to this location to get my JJ's fix. Five Stars and 2 thumbs up!!

We order from here weekly (larger 7-10 people at least twice a month, usually more... and then smaller orders for 3-5 people a couple times a week, at least).

It used to be so perfect, every order was correct every time. The last 3 or 4 months the orders have been wrong (Today, for example, one was not cut even though it is on the receipt, one did not have requested peppers. A couple weeks ago someone ordered (and paid for) double turkey and it had only 4 slices, JJs employees said that was correct when we called, but someone else did not order extra and they also had 4 slices.)

Delivery is always on time, drivers are friendly. Id like to get back to where our orders were correct and we didnt have to call, or to "fix" them up ourselves.