Address: 12519 N Division St, Spokane, WA 99218, USA
“I'm growing to learn that not all Starbucks are created equally anymore. My mom really loves three shots with a thick foam on top, and no matter which location we go to we're given a new verbiage to try and order exactly what she'd like, she's corrected as to whether the drink is possible, or she simply doesn't get what she asked for and is met with resistance from employees and told it's her fault they got it wrong. Here's the thing though - My mom is not unreasonable and when people try and explain the best way to order what she wants she'll take that knowledge to the next visit. It never works lol. I always get the same thing, Shaken Espresso with cream instead of 2%, and it's often exactly as I like it. So, we experience a little bit of inconsistency, but I blame employee turnover moreso than the employees themselves. Today, after our visit, we were served by someone with a black apron (if you know, you know) and he was able to explain the how and why of her drink. He explained price differences, and he didn't dismiss my mom when she explained that this isn't the first time someone has given her the verbiage and it didn't work. He was just simply patient and kind, and knowledgeable and I appreciate that! I wish I could remember his name! I read it, and meant to remember it...but alas! No luck! Starbucks is no longer the most consistently good cup of coffee, but their long-term employees are great 👍🏻”
Address: Sundance Plaza, 9031 N Indian Trail Rd, Spokane, WA 99208, USA
“Had a couple of hours until my meeting, so I camped out in the dining room of Starbucks. It was comfortable but a little noisy. I had plenty of time to enjoy my coffee and muffin. Traffic was light, and only a few people stayed. All in all, it was an enjoyable experience.”