A&W Restaurant

(5 Reviews)
2204 Pleasant Valley Rd, Pleasant Valley, WV 26554, USA

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Contacts

Category: Restaurant,
Address: 2204 Pleasant Valley Rd, Pleasant Valley, WV 26554, USA
Zip code: 26554
Website: https://www.awrestaurants.com/
Opening hours (Edit)
Monday:10:00 AM – 10:00 PM
Tuesday:10:00 AM – 10:00 PM
Wednesday:10:00 AM – 10:00 PM
Thursday:10:00 AM – 10:00 PM
Friday:10:00 AM – 10:00 PM
Saturday:10:00 AM – 10:00 PM
Sunday:10:00 AM – 10:00 PM

Customer Ratings and Reviews

  • Britt Jones on Google

    (November 3, 2019, 12:56 am)

    I'll start by saying the only reason this doesn't get five stars is because of the employees. The food itself was delicious and should we ever be near an A and W again we will absolutely try again.

    When we first got there it was fine we placed our order and received our food in a timely manner. The food was great!!! The employees disappear to the back to do whatever it is back there and took their time getting to the register when another customer came in. While we were eating 2 guys came in that apparently were regulars because suddenly there are five employees all out by the register chatting with these two gentlemen. While this is happening one of the employees took her gloved hand and wiped it all over her face and scratched her arm several times then went and made these guys their milkshakes and floats without ever changing gloves. We finished eating and wanted to get some ice cream to go. We walked up to the counter to place a second order and the cashier walked away and then the two employees standing at the doorway to the kitchen are waving at another regular customer who is behind us. THen one of them came up to the register to take our order. As our order is being taken the other employee that was standing there went and talked to this regular customer and took her order and proceeded to go make that before our order was even placed, We ordered a papa burger, chocolate milkshake, and hot fudge sundae. The regular customers order was out before ours. This would have been fine if there was only 1 or 2 people were working in the back but we seen at least 4 when the first two regulars had come in so someone should have helped the girl make our ice cream. It seemed to us that if you were a regular and knew the staff then you got the royal treatment but if you weren't then you were just an inconvenience and the employees almost seemed bothered to be taking our orders.

    As said before we enjoyed the food but the employees need some training on treating their customers because they seemed like they wanted to socialize more with each other in the back and with their friends.

  • Nick Billups on Google

    (November 1, 2019, 4:12 pm)

    A&W Has Some of the best root beer EVER!

  • David M on Google

    (September 23, 2019, 11:10 pm)

    Nice place. Drink had some spilled on the sides, fries were a bit stale like they’ve been under the heat lamp for too long, chicken was a bit over cooked. However the food tasted delicious. So, definitely a restaurant I’d recommend, and go to again.

  • chris blanchard on Google

    (September 2, 2019, 5:31 pm)

    Great food great service always get the cheese curds with your meal. Hope to keep it that way and have A&W here for a long time.

  • Mike Fox on Google

    (August 26, 2019, 4:23 pm)

    I just went here for the first time, and I wasn't disappointed. It was very clean and the staff was friendly. I got a traditional cheeseburger, rootbeer, and cheese curds. The burger wasn't anything to special but it was good. They did have some other interesting looking menu items that I haven't tried yet. It was good overall and I plan on returning soon.

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