Category: | Restaurant, |
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Address: | 848 N Wisconsin St, Elkhorn, WI 53121, USA |
Zip code: | 53121 |
Website: | https://teamlyders.com/ |
Opening hours (Edit) | |
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Monday: | 9:00 AM – 1:00 AM |
Tuesday: | 9:00 AM – 1:00 AM |
Wednesday: | 9:00 AM – 1:00 AM |
Thursday: | 9:00 AM – 1:00 AM |
Friday: | 9:00 AM – 3:00 AM |
Saturday: | 9:00 AM – 3:00 AM |
Sunday: | 9:00 AM – 1:00 AM |
I was NOT greeted when I walked in. I was the only customer and my food took 15 minutes. Maybe more. I started counting after I was already waiting. The restaurant is clean. Cozy atmosphere. I had no issues with the kiosks. My only complaint is service and how long it took for 3 items.
I understand the growing pains of a new restaurant, but I don't think it's acceptable to have no one manning the drive thru for 20 minutes. It was well into the morning and I saw at least six cars pull up and drive off after waiting at the window and never being acknowledged. If there was something going on at least notify customers that there will be a delay in service. There were three employees inside and yet no one seeming to notice the stream of customers pulling up and driving off. I eventually cancelled my order, I'm rating 3 stars solely on a previous positive experience.