Independent Jewellers

We took in a couple rings to have them made into a matching ear ring and pendant set. Emma was very helpful in providing options that we didn’t think of. Very pleased with the customer service Emma provided, she was very patient as we changed our minds a couple times ?. The final craftsmanship of the finished product was exceptional...highly recommend seeing her first before going anywhere else.

Absolutely love the staff at Independent Jewellers. They are very knowledgeable and friendly. The selection in the store is fantastic and the watch department is abundant in choices. The jewelry I have from the store is still in great condition. The service department is fast and not overly expensive. Whether you are looking for something lower end such as their Swarvoski collection to something expensive like there Canadian Diamond collection i have not been disappointed. Now you can also shop online and they are always doing things for the local community.

I have never done a google review before and never even had a google account but I had to come and give this place a 5 star. I thought buying an engagement ring was a painful experience so I was hoping for the worst. Kelli W gave me one of the best customer service experiences of my life by educating me on this whole diamond business and following up respectfully, never pushy. Will definitely recommend this store and Kelli to everyone I know.

I have mixed feelings about our experiences at Independent Jewellers. We had excellent service when purchasing my husband's wedding band and my necklace/earrings for our wedding. The consultant spent so much time with us to listen to what we were looking for and made suggestions appropriately. I would go back for the jewelry 100%.

However, I would discourage anyone from using their engraving services. We had purchased knives as groomsmen gifts. My husband was not asked what size font or font style he wanted but he mentioned that it should be centered. I wish I had a photo to show how bad this turned out. The names of each groomsman were not centered vertically or horizontally on the blade and the font was so small. The groomsmen do not have long names either (only 4 letters maximum). This aspect of the business was super disappointing.

Photo Credit: ENV Photography