Address: | 8640 Yellowhead Trail NW, Edmonton, AB T5B 1G1, Canada |
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Postal code: | T5B 1G1 |
Phone: | (780) 477-1717 |
Website: | https://www.enterprise.ca/en/car-rental/locations/canada/ab/north-edmonton-yellowhead-trail-c524 |
Monday: | 7:30 AM – 6:00 PM |
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Tuesday: | 7:30 AM – 6:00 PM |
Wednesday: | 7:30 AM – 6:00 PM |
Thursday: | 7:30 AM – 6:00 PM |
Friday: | 7:30 AM – 6:00 PM |
Saturday: | 9:00 AM – 3:00 PM |
Sunday: | 11:00 AM – 6:00 PM |
My favorite location to go to. Amazing staff! Could have been 5 stars but I don't always get the car I want.
🏴 Flag as inappropriateI was getting some warranty done onto my truck at Koch Ford and they needed to keep it for a couple of days. Since my extended warranty covered a rental vehicle, they took care of everything.
I had Enterprise call me and I spoke to Joel Gajdos, he was very helpful and professional. It took them while getting a vehicle ready for me but Joel, called me a few times to follow up with updates, I was really impressed. He was more than happy to come and pick me at my place to Enterprise. Joel went through everything and explained to me that Koch Ford took care of everything. We went around the truck to see if there were any damages and he recorded if there was. The walk around the truck went really well and smooth with no hassle. Even returning the vehicle was no hassle and gave me a ride to the dealership, so that I can pick up my truck.
I consistenly use this place for work rentals, and even though its usually pretty busy, the staff here are always super friendly and they always have a car ready. The drive home service is really convenient. The only thing that could be improved is the office area, it's looking a bit worn out. But the cars are always clean and well maintained.
🏴 Flag as inappropriateI have used this locations a few times now and every time i have been in here, it was a great experience. The cars are clean and fueled up. The cars are the newest model years typically and the choice of vehicles is even better. During the 2 weeks i needed the rental car i was able to swap out of the cool Jeep Wrangler they gave me into the classy 300 S luxury sedan with no issue. It felt like i had my own personal garage. The people in the office were very friendly and accommodating and did not waste time. Leah and Alyssa were so helpful and treated me so great. Paperwork work done in 5 minutes or less. The walk around was very efficient and the checking in was even easier. One Toyota Camry i had rented had a chip on the windshield that i did not notice. As i was sitting at a stop light on the way home the windshield cracked all across the bottom. This was scary as i did not take the extra insurance. I was scared to bring it back to them as i did not indicate there were chips. The person at the desk looked into previous rentals and found that someone had indicated the chip and i was told not to worry about it. It would have been very easy for them to pin this on me and they chose to be a great company and not put this burden on me. I would highly recommend choosing this location for rentals in the future and if i am in need of another rental, they will be getting my business for sure.
🏴 Flag as inappropriateA++++
I've been to a few enterprise in my time. Usually I sit there for 15-30 min in a backed up filthy store front.
Not this one.
This one was clean. Efficient and very quick. I was there all of 5 minutes. Everyone who was there before me were in and out. Very fast. Clean looking store with employees who seemed actually happy to work there.
The rep who went over my vehicle with me was not pushy or anything. Just simply informative and quick. But not rushy.
I dunno management. I think you owe these guys a pizza party. You have a good solid team there. And in the future I'll be requesting this enterprise.
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