Address: | 5657 Signal Hill Centre SW #2, Calgary, AB T3H 3P8, Canada |
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Postal code: | T3H 3P8 |
Phone: | (403) 246-8666 |
Website: | http://www.theshoecompany.com/ |
Monday: | 9:30 AM – 9:00 PM |
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Tuesday: | 9:30 AM – 9:00 PM |
Wednesday: | 9:30 AM – 9:00 PM |
Thursday: | 9:30 AM – 9:00 PM |
Friday: | 9:30 AM – 9:00 PM |
Saturday: | 9:30 AM – 6:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
Customer service is okay; however, it was very difficult to locate any sales representatives on the floor. I'm handicapped and wear leg braces so finding shoes is a huge challenge. I had purchased a pair of "spare" runners to have on hand as I go through shoes every couple months. Unfortunately, my leg braces were recently replaced so my "spare pair" don't fit my new braces. I asked if there was anyway that an exchange could be done considering they have never been worn. I was very quickly shot down which was very difficult to hear. Being on a fixed income, 70.00 doesn't sound like much but to me it might as well be a fortune. Needless to say, I'm now stuck with brand new shoes that can't be worn. I wish that a manager could have stepped in to help me out but nobody would call one for me. Time to find a new store to purchase my shoes.....one that will help out customers that are in a difficult position. Sorry Shoe Company, you've very unfortunately lost my future business and that of my family's too!
🏴 Flag as inappropriateGreat sale pricing and deals. Staff could care less to assist you
🏴 Flag as inappropriateKind and courteous staff and great selection of shoes. Great prices.
🏴 Flag as inappropriateGreat price deals for known brands like Vance.
Polite and helpful staff