The Oxford - Senior Care Home

We are really happy bringing our parent here
There are a lot of passionate people here working which makes my parent feel home
We come to visit often to enjoy the atmosphere
And the amazing home style food
The food is fresh and super tasty and we often come and enjoy it (especially the turkey lunch on Christmas Day )
Entertainment is also fun and exciting.

The staff were welcoming with professional & compassionate care while the facility was clean and cozy for the patients. thank you.

Mom needed a full care facility on short notice due to failing health and the Oxford was our choice from a list of 10 facilities. From the moment we entered, the management paid attention to our needs. They listened, took notes, gave a very detailed tour and welcomed us to phone or come back for further information.

The building has been extensively renovated last year and it shows the quality that is throughout the establishment, not only in physical nature but in the staff and the care. The building is bright, open, spacious and decorated in modern tones which eliminates the institutional feel that most buildings have. The baby grand piano is a pleasant touch.

We needed a room quickly and the Oxford management was able to fit us in on three days notice. The move in was uneventful and the staff totally involved with mom so that she was made to feel at home right away. Her room, except for the provincially mandated hospital like bed, was bright with two large windows looking out onto the garden and had a homelike feel. There is enough room to bring in some personal furniture which we did. This I believe to be important as transitions to full care should always be made with trying to keep some items of furniture and personal items into the new residence.

Mom's needs included personal care issues, mobility issues and medical issues. Within a day the resident doctor paid her a visit, the pharmacy account was set up, and the staff in their respective fields visited to assess and acquaint themselves.

The building is very secure and we feel mom is in the right place to handle all of her needs. As she has German heritage, she is even allowed to sing her German polka's during singing hours. LOL (she can't hit all the notes anymore)

We will recommend the facility and staff as a place for anyone needed Full care/Complex for a family member.