Lowe's Home Improvement

• Evelyn Gut from Google
  
  
  (March 21, 2019, 3:39 pm)

  Great Experience, following an inventory problem from my online order, I was impressed when I called the store and they came up with a solution to help me out. Thank you Dan, Roman and Pritesh for making this happen. They were professional and courteous.

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• Steven Ewald-Sloan from Google
  
  
  (March 16, 2019, 7:14 pm)

  Just had an amazing experience getting a new BBQ. Excellent customer service and a great attitude. Really appreciate everything the two young gentleman helping us did.

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• Richard Wiebe from Google
  
  
  (September 3, 2018, 3:01 pm)

  I love the depth of stock they carry and the selection of product lines. I find that most times the pricing of the merchandise is not clear or not even current for the displays. A FIVE STAR is for the young fellow that helped me in clearance garden section. Very enthusiastic and sincere in his helping with my purchase. 9 months later I was in the store and he comes over from another dept to again greet and welcome me..
  I was totally impressed! I meandered and was picking up items without a cart, making shopping a bit awkward. The same young gentleman saw my situation and offered to get a cart for me. When I checked out I went to the manager and told him how impressed I was.the same manager was in the aisles while I shopped and he never noticed or offered the cart.
  Another couple times I was in late buying times for landscaping and received very poor service...it was to close to closing hours and he was resisting looking for straighter material.
  I spoke to the supervisor and was told I would have a call from manager in morning...
  Nothing!@@
  The main reason I have a challenge with the firm is their rigid refund policy...their competition gets 85 percent of my business because they are so fair.

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Lowe's Home Improvement, 6045277239, New Westminster BC, Home ...

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