Prima Plumbing & Heating Ltd

Tim was very nice and courteous. Informative and helpful. I would go to Prima again.
Dino the owner was very patient and calming when I called about my busted hot water tank. Thank you Dino 👍

I claimed warranty for Rheem Electric hot water tank due to burned out element and faulty thermostat. Rheem engaged Prima plumbing to fix the tank and I got hooked up with Brad. Despite strange spare supply problems for Rheem water tank, Brad went out of the way to get the spares for us and installed them in time. Although I was pushing Brad as I was without hot water for couple of days during these cold days but Brad never lost his cool and showed up the next day with spare parts. I am very happy with the service and patience.

Awesome customer service! Professional and reliable and I would highly recommend them!

Prima sent Danny to fix my furnace for a really good price. They were up front with charges for repair and parts. Very professional and friendly.
Will not hesitate to use them again.

We wanted to take advantage of the Fortis/BC Hydro rebates offered in late 2020 so we started looking into replacing our Boiler and Hot water tank. We recieved a few different quotes and the only ones that were actually professional enough to follow thru with the quote and work was Prima Plumbing. I first spoke to Frank and it was like striking gold. He sent over Andy and Danny to replace our home heating system. The guys are professional and quality of workmanship is top notch. When they say they'll show up today, they actually show up today. If you care about quality and service you need to call Prima. Happy to recommend these guys to everyone. Don't make the mistake of calling anyone else.