BabiesRUs

Iwas gifted a travel stroller system in my 2nd trimester of pregnancy and when my little one arrived I realized the stroller was not what I expected it to be. The management team was very understanding to my situation and returned my opened product in exchange for a travel system that worked for me and my little one. I gave her all the information over the phone and my husband went in to make the swap. We really appreciate kind customer service they offered during this time. Thank you

I had a wonderful experience at this location. My daughter had received a birthday gift that was defective but we did not have a receipt. Jaewon was very helpful and professional in letting us do an exchange. We left the store extremely happy. This is always our favourite location.

Friendly, knowledgeable and very helpful staff.

We had the best experience today with the Assistant Manager Dusanka at Babies R Us Coquitlam location. She trained us on how to install our first car seat. Setting up an appointment is very easy, as soon as we came in to the store, she helped us right away. Dusanka is very knowledgable and super thorough. The training isn't just about installing the car seat, but also some important points to know about baby's safety in the car. She didn't rush, spent almost 1 hour to go through everything and we really really appreciated this. Thank you to Dusanka and Babies R Us for providing the most helpful car seat training!!!