Genesis Richmond

I just finished purchasing a 2021 Genesis G80 from Harv Sian and the team at Genesis Richmond. Harv went above and beyond my expectations in terms of customer service; he was polite and enthusiastic and didn't try to pressure me into making a decision sooner than I wanted to. I was upfront in my expectations and Harv was genuine about whether he could meet them or not. Overall it was a very refreshing buying experience and I would highly recommend Harv and the Genesis Richmond team if you're in the market for a Genesis.

We recently purchased a 2019 Genesis G80 Sport from Richmond Genesis, conducting the entire no hassle transaction from test drive to closing from the comfort of our home and driveway. A great way to do it.
The car is excellent in every respect; a smooth, comfortable ride, superb fit and finish, a huge array of easily used amenities and very refined and functional safety features. These attributes coupled with the door to door service and extensive warranty put the Genesis clearly ahead of comparable vehicles in value for price.

Jennifer Friesen, our experience manager was exceptional from first contact, through the demonstrations to closing. She was professional, knowledgeable and was able to explain and demonstrate all aspects of the car in a clear, easily understood way. When we asked her to consider a solution to extra snow tires we had, she quickly proposed and delivered an option that was well beyond anything we could have expected. We have exactly what we wanted and Jennifer made it an easy, pleasant enjoyable experience (except for writing the cheque!)

Fantastic staff, could not have hoped for a better experience!