JR Furniture

Our initial salesperson, Robbie Cooley was very helpful. We appreciated that we could store the items we purchased (bed, table, 2 chairs, sofa) at JR Furniture until our move in date. Delivery was on time. Set up was fine. Sofa and chair quality is fine.

When my fiance and I went to the Richmond location a couple of weeks back to look for a complete bedroom furniture set, we were greeted by the store manager (Sammy). From the time he introduced himself to us, we at once felt at ease. He showed us the diff options available for the bed frames, dresser, side tables and chest. Sammy simply presented all the options available and by showing the diff styles, we found what style suited us. The whole time we were there, Sammy was very patient with us and we didnt feel rushed. He just kept reminding us not to look at the prices and focus on our preference. We then discussed the prices after we found the furniture we wanted. We found the prices to be well suited to the quality of the furniture and within our budget. We ended up purchasing our couch set and coffee table 1 week after. Sammy kindly assured us that the living room set will be delivered together with the bedroom set. All in all, we had a great experience shopping here, and great customer service provided by the manager Sammy. We will definitely recommend J.R. Furniture Richmond location to family and friends and will be back here in the future.