Address: | 194 Plaza Dr, Williamsville, NY 14221, USA |
---|---|
Postal code: | 14221 |
Phone: | (716) 688-6404 |
Website: | https://www.ediblearrangements.com/stores/194-plaza-dr-williamsville-ny-14221 |
Monday: | 8:00 AM – 6:00 PM |
---|---|
Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | 10:00 AM – 3:00 PM |
I placed an order with Shari's Berries/1-800-Flowers for a birthday delivery of strawberries same-day, which was confirmed and paid the night before. They called me on delivery day to tell me they could not make the delivery until the next day (despite confirming a same-day delivery). I explained that this was not acceptable since it's for a BIRTHDAY and they said the best they could do was a 50% refund and delivery a day late.
Outraged, I drove to Edible Arrangements and spoke to Carey(sp?), who walked me through last-minute options for an order. She offered me an arrangement that was ready to go and added chocolate-covered strawberries and a balloon per my request. I was out the door in MINUTES. My wife absolutely loved the fruit and I was surprised how quickly my frustration turned to relief thanks to this place. The customer service was outstanding and I will be placing all future orders through Edible Arrangements.
The website was so easy to use! The arrangement was beautiful and packed so well that I didn't worry about if falling over as I delivered it to my friend. My friend really loved it and said everything was fresh and delicious! I will absolutely be ordering from Edible Arrangements again and again!
🏴 Flag as inappropriateLove that place. It is the best gifts. They are always very helpful. This morning we just walked in of course in a hurry. They did a box for is for a last minute gift. No matter what I need or what the occasional is these are the best!! The employees are pretty awesome too!
🏴 Flag as inappropriate