Address: | 3701 McKinley Pkwy, Buffalo, NY 14219, USA |
---|---|
Postal code: | 14219 |
Phone: | (716) 824-2670 |
Website: | https://stores.bestbuy.com/ny/buffalo/3701-mckinley-pkwy-1131.html/?ref=NS&loc=ns100 |
Monday: | 10:00 AM – 9:00 PM |
---|---|
Tuesday: | 10:00 AM – 9:00 PM |
Wednesday: | 10:00 AM – 9:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 10:00 AM – 9:00 PM |
Sunday: | 10:00 AM – 7:00 PM |
I always get good service here. Some of the products can be mislabeled at times but that is only a minor annoyance. The staff is very helpful and knowledgeable about the products.
🏴 Flag as inappropriateThey do the minimum of everything so that they can seem like they have and do everything. I took two years of Information Technology as a vocational class in high school, and I can't get help from the geek squad because I know more than they do about fixing my electronics which isn't much knowledge. Instead of rooting out a virus, they'll either sell you anti-virus software or explain a factory reset. They have limited selection of each item despite having most items (like color choices for mp3 players and cellular phones) thus relying on online orders. I walk out and order things from their parking lot more than buying in store. As much as keeping updated is important, they don't have many items that I seek because they've gotten newer versions that may not be preferred or inexpensive. That or I want a less popular item for features that most people wouldn't be looking for. For a possibly justifiable reason, they price item's differently based on color. Best Buys I haven't been to might be better in which case I'm rating their hiring criteria and employees which probably vary from store to store.
🏴 Flag as inappropriateEmployee Shawn was one of the most helpful people to help with our 90 year old grandmother today. I was holding back my tears as he showed patience and kindness as he helped her with what she was looking for in Best Buy. I hope when we return that we can reach out to him directly and thank him for our experience.
🏴 Flag as inappropriateOrdered online for a store pickup. Was informed that my order was ready, a few hours later when I arrived for the item, it wasn't at the pickup desk area. This is not the first time this has happened. Clerk was very cool tho, not her fault.
🏴 Flag as inappropriateMy second purchase here in the past few weeks. Knowledgeable staff helped me choose the right items quickly and efficiently. Prices are competitive and I go home with my item instead of waiting for mail, etc.
🏴 Flag as inappropriate