Quick Lane at West-Herr Ford

My husband drives an hour to work to the Southern tier. He wanted to get snow tires put on before the weather changed. But he was having a hard time getting an appointment anywhere. He took a chance and stopped at West Herr after work. Jason S. was great! He was willing to stay late to get the tires on. He even changed a brake light that was out! Appreciate the great service!

No way to sign in or get a number, etc. Was 3rd car here, and after they opened, everyone who was there after us early birds ran to the door to wait for it to be opened. So the first guy and myself were actually last in line (about 8 people). The only good thing was they are very fast. The gentleman who checked me in was being trained and it was still very efficient. Huge construction bolt was in my tire tread, and barely 1 hour later I was out the door (for a phenomenal price, I might add). I would give 4 stars but there really needs to be some sort of way to check in as you arrive. I work 2 jobs and was seriously on a time crunch. I got lucky today with their speed. But the man who was first was very upset by the rudeness of the others. Overall, excellent!