Klippenstein Service Inc

Have had my family's cars worked on here for years without problems, and we go out of our way to come here. I recommend these guys to everyone that asks in the whole Chatham area.

Im updating my review from earlier, I received excellent and timely service from Melvin Klippenstein and his team at Klippenstein Service, they really did go above and beyond to make me happy after my original review. I would love to give them a 5 star rating, however the original problem is going to stop me from doing that, and even though Daniel Klippenstein is alledgedly not affiliated with the dealership, and they are not a dixie chopper dealer, he is the president of this cpmpany, and this is who I wrote my cheque out to when I purchased the mower. So I can't fully endors anyhting that is going to put money in his pocket. I had the Kubota Dealership in chatham fix my mower because Daniel and Dixie Chopper refused to do so. Please keep in mind that my mower is a 2018 model, with 42 Hours on it, and I was unable to recieve any warranty work from Daniel Klippenstein, or Dixie Chopper. The Kubota Dealer had my mower for 2 days, and it worked perfectly when I got it back. Klippenstein service then picked it up to replace the seat cover that was torn when I took delivery in may of last year. they returned it the same day and washed and waxed it. They even paid the bill from Kubota. All in all, I was Extremely pleased with Melvin and his team. I dont know if they treat everybody this way, or if they did it in exchange for me giving them a 5 star review (which I was asked to do). Drop Daniel from your company, and ill give you 5 stars. ill even bring some of my cars in when they need work.

ORIGINAL REVIEW

I would love to give this dealer a 0 star rating, but that's not an option. I bought a new 2018 dixie chopper law mower from Daniel klippenstein, he claimed he was removing the mowers from his car dealership to a stand alone dixie chopper dealer/service center. This of course turned out not to be true. My new mower was delivered with a torn seat that was supposed to be replaced but hasnt. And Ive been trying to have my starter changed under warranty since last fall and am getting nowhere. I contacted two other dealers (neither are close by, or I would have taken it there) and neither of them were surprised about the issues I'm having with Daniel klippenstein. He has no support staff, and no mechanics, he is just a one man ripoff crew! I paid $12,000 for a lawn mower that I can't use. BEWARE OF THIS CON ARTIST!

Went above and beyond to assure I was satisfied, if my car needs any work in the future I will gladly consider bringing it to the team here in town.

Family owned business, awesome group of guys that work there. Very competitive pricing, very helpful, honest and knowledgeable. Also the cleanest shop you'll ever find :) I highly recommend Klippenstein Service to anyone!!

Call Melvin for your next vehicle. They service what they sell, and stand behind what they say. Worth the drive from London !!