Address: | 101 Erie St N, Ridgetown, ON N0P 2C0, Canada |
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Postal code: | N0P 2C0 |
Phone: | (519) 674-3673 |
Website: | http://klippensteinservice.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
Have had my family's cars worked on here for years without problems, and we go out of our way to come here. I recommend these guys to everyone that asks in the whole Chatham area.
🏴 Flag as inappropriateIm updating my review from earlier, I received excellent and timely service from Melvin Klippenstein and his team at Klippenstein Service, they really did go above and beyond to make me happy after my original review. I would love to give them a 5 star rating, however the original problem is going to stop me from doing that, and even though Daniel Klippenstein is alledgedly not affiliated with the dealership, and they are not a dixie chopper dealer, he is the president of this cpmpany, and this is who I wrote my cheque out to when I purchased the mower. So I can't fully endors anyhting that is going to put money in his pocket. I had the Kubota Dealership in chatham fix my mower because Daniel and Dixie Chopper refused to do so. Please keep in mind that my mower is a 2018 model, with 42 Hours on it, and I was unable to recieve any warranty work from Daniel Klippenstein, or Dixie Chopper. The Kubota Dealer had my mower for 2 days, and it worked perfectly when I got it back. Klippenstein service then picked it up to replace the seat cover that was torn when I took delivery in may of last year. they returned it the same day and washed and waxed it. They even paid the bill from Kubota. All in all, I was Extremely pleased with Melvin and his team. I dont know if they treat everybody this way, or if they did it in exchange for me giving them a 5 star review (which I was asked to do). Drop Daniel from your company, and ill give you 5 stars. ill even bring some of my cars in when they need work.
ORIGINAL REVIEW
I would love to give this dealer a 0 star rating, but that's not an option. I bought a new 2018 dixie chopper law mower from Daniel klippenstein, he claimed he was removing the mowers from his car dealership to a stand alone dixie chopper dealer/service center. This of course turned out not to be true. My new mower was delivered with a torn seat that was supposed to be replaced but hasnt. And Ive been trying to have my starter changed under warranty since last fall and am getting nowhere. I contacted two other dealers (neither are close by, or I would have taken it there) and neither of them were surprised about the issues I'm having with Daniel klippenstein. He has no support staff, and no mechanics, he is just a one man ripoff crew! I paid $12,000 for a lawn mower that I can't use. BEWARE OF THIS CON ARTIST!
Went above and beyond to assure I was satisfied, if my car needs any work in the future I will gladly consider bringing it to the team here in town.
🏴 Flag as inappropriateFamily owned business, awesome group of guys that work there. Very competitive pricing, very helpful, honest and knowledgeable. Also the cleanest shop you'll ever find :) I highly recommend Klippenstein Service to anyone!!
🏴 Flag as inappropriateCall Melvin for your next vehicle. They service what they sell, and stand behind what they say. Worth the drive from London !!
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