Address: | 21351 Wilson St, Delaware, ON N0L 1E0, Canada |
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Postal code: | N0L 1E0 |
Phone: | (519) 444-4444 |
Website: | https://prestigemovers.ca/ |
Monday: | 8:00 AM – 8:00 PM |
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Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 8:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | 8:00 AM – 8:00 PM |
Prestige movers are fantastic. They took (most of) the stress of me moving from London to Kitchener. Shabir and his team are so kind, courteous, efficient and polite. I couldn’t have asked for a better team. They wrapped all my furniture, moved my plants gently, and stacked all my boxes where I wanted them. Highly recommend. They get all the stars.
🏴 Flag as inappropriateWe bought a 2-piece sectional and this was the 3rd party delivery company for the furniture store. I would give 5 stars on navigating this large item down the basement stairs and around a tight corner with no damage inside the home. However, there was significant damage to our garage-house entry door with torn weather-stripping and gouging in the wooden door frame. I take blame for not measuring the dimensions and removing the door ahead of time, but I would think that if you're trying to pass a couch through a space and it doesn't fit, you back up and ask to have the door removed to create some more space, rather than trying to ram the couch through repeatedly. I actually asked them to stop a couple times and back up, so that I could remove the door first as I was worried there was going to be damage to the door frame or couch. I think the damage was a result of miscommunication (language barrier) with fault on both sides. Ultimately, Shabir arranged for someone to come the following day to replace the weather-stripping and fix the frame. Once I put a new coat of paint on, it will be good as new again. So, all in all, good customer service in the end and I would likely recommend this company, with the warning to make sure there is clear communication about your expectations.
🏴 Flag as inappropriateGreat service and kind staff. My elderly parent moved and they took their time, helped her get setup in the new place, and made it a great experience. I'm very grateful to the company.
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