McDougall Insurance & Financial - Cobourg

Kiley is making the process of upgrading my insurance as well as staying abreast of the activities surrounding my claim for my car accident, much more pleasant. I understand the industry is currently very busy with multiple claims; however, the best business models ensure their clients are well taken care of and feel that they matter. Until Kiley began emailing me, I was going to change car insurance companies. One person can make a difference; Kiley Binkley is that person for me.

Things are fine with this company until you need them.My vehicle was hit in my parking lot,not a lot of damage,McDougalls said they wouldn't fix my vehicle,it was a write off,plus I couldn't keep my rental until I could find another vehicle. The whole thing was a nightmare. Yes they gave me some money,but not enough to get a replacement vehicle. Not good for a Senior living on a fixed income.Very sad.

Kiley managed our complex insurance needs with speed and efficiency. We moved from a house to an apartment. Out house sold but will not close until the end of March. We needed tenant insurance. We sold one of our cars. Got a refund on the insurance. Lost our multi vehicle discount. Insurance company changed its name. We got tenant insurance under one company name and got bills under the original company name. I was confused. Kiley straightened this out for us. Traded in van for a SUV. Insurance changed and pink slip arrived when I needed it. With all the changes and confusing bills, I have no idea how much I owe. I am sure Kiley will have the answer of how much and when due. Kiley is always very pleasant and nice to work with.

We had a great experience working with Kiley Binkley, she was very thorough and was able to quote us great prices for all our insurance needs. She saved us lots of $$$. Thanks for all your hard work and giving us great results Kiley and team!! We are very happy to work with someone in person rather than over the phone and who knows where they are!!

Kiley Binkley has always been able to get back to me same day if I email within office hours. She is always friendly, helpful, and straight to the point.
I have had nothing but positive experiences when dealing with her.