Pandora

Bought my mother a very nice ring from this location, she loved it!

Helpful team fast service.. found what im looking for

I went inside and started browsing around. Then I saw a salesgirl walked around, all the rest sale representatives were just busy helping client. However, this salesgirl, saw my eyes of needing help, but did not greet to me or anything. I then asked her, can I see the ring ( which is in the glass cabinet). She then just repeated my sentence, so u were asking me can u see the ring? I found it really weird and I said yes. She said I cannot help u. U have to wait for other sale representatives. At that point, I didn’t realize I need to get my name in a list, as she didn’t mention there is a waiting list. I thought I just need to wait. And I don’t want to waste my time if they don’t have my size in the specific ring that I am interested in. So I said can u check if u have the size in this ring. She just repeated my sentence again, saying she can’t help me. She still didn’t ask me if I want to get on the waiting list. Then I finally saw the sign on the display table saying that u need to get on the waiting list. So I told this girl just put my name on the list. I hang around in this store for about 10 minutes, then that girl finally called my name, in a not loud voice. I responded it, then finally a professional sales was there for me, greeting me warmly, helping me find my size and brought out all the rings in my size, talked to me cheerfully about how to match with rings and let me try all the ring I was interested. The experience after I got help by the professional sales is nice, I bought what I love in the end, but the sales girl before is horrible. She might be a part time just for this Christmas season, but at least trained her to be nice to people or have passion in her job. They need to hire someone who is really in love of this brand and knows how to greet to customers. Otherwise, this store is pushing clients away during this busy season.