The Tire Terminal

• Xuewen Sharon He from Google
  
  
  (January 30, 2019, 10:38 pm)

  Went for winter tire change and purchased a new set of rims. Best price out there. Staff are friendly and services are fast and ????.

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• Archvile77 from Google
  
  
  (December 2, 2018, 12:36 am)

  I have mixed feelings about this place. The good thing about them is that they performed the service I asked for, they put on my winter tires with no functional issues. Additionally, the prices were very fair/decent and the guys working at front desk seemed to know their products well/could speak intelligently to winter tires - they didn't try to unnecessarily up sell me on a more expensive tire, instead, they went over the options and let me pick. I liked how honest and non pushy they were during the sales process and as a result, I saved a lot of money from what the dealer would have charged. However, the wait time was absurd. I got in just after 8 AM and didn't leave the shop until 2:30 PM. Normally, I wouldn't be so bothered since it is busy season, however, I was told at around 8 AM that it would take 2.5-3 hours, which was clearly way off. I don't know if this was just a bad guess or a lie to make me feel comfortable with waiting, but I would've done other things if I knew I had 6 hours to spend instead of 2.5 hours. Again, I understand it's busy season and knew I was going to have to wait a while, but to be so inaccurately advised of my wait time was disappointing, every time I followed up the wait time kept getting pushed back. Further, when I asked about how many cars were ahead of me, the numbers didn't add up. I was told 'X' amount were ahead of me, but I physically watched double that get in front of me, I am not sure what kind of queue system they use.
  
  Lastly, and perhaps the most annoying thing, the mechanics need to be more careful. Not only did my car interior get dirty (dust/dirt on the dashboard under the windshield, no idea how) but they managed to scratch my car on the body under the rear passenger door, possibly from getting it up on the hoist. It's one thing to make me wait a long time, but to physically damage my car is unacceptable.
  
  If you want to get a good product at a good price, come here, but be careful as they don't seem to be too careful or concerned with the cleanliness/condition of your car throughout the process.

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• sohail kamran from Google
  
  
  (November 12, 2018, 5:33 pm)

  Phew the wait time!! I mean go on Saturday if you can wait for ... well your guess is as good as mine because they really don't give you time .. came in at 8 am was told to come back in 2 hours to get your vehicle.. came at 10 am .. said it will take another 2 hours ... at 12 am another 2 hours .. got my car at 2:30 pm . So from 8 am waited for more than 6 hours!
  
  What's more frustrating that they don't issue you any ticket, or a time frame so when will your turn come? you have no idea of knowing...
  
  The sitting area is comfortable. The service itself is good. Its too early to say anything about the winter tires . So far so good. Staff was bit rude but that's okay they had a lot on their hand ...
  
  Would have been a 5 star if they can have a system of waiting time in place when you can get at least an idea when you will get your car back .. If you want peace of mind go on a weekday.
  
  Edited: Came for the winter tires. Yes too much traffic there at your desks.

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• Claro Dandal from Google
  
  
  (November 7, 2018, 7:55 am)

  I've been going at this place for a year now. I wish I had known this place earlier. The service they give is excellent. No gimmicks, not like some places where they often impose you to do extra services. And the price of their products is incomparable and is the best out there. I highly recommend this place to anyone looking for a good set of tires with a speedy service. Don't waste your time with anyone else.

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