VIP Lube Burlington

Efficient ,knowledgeable ,polite

Today was my first visit to VIP Lube Burlington and I will definitely be going back.

When I arrived, they were working on another vehicle and took the time to come out to greet me and let me know that it would be less than a 10 minute wait. I waited less than 5 minutes before they took me in, but I would have been willing to wait longer because their service was fantastic.

The two gentlemen who worked on my car (one of which was named Neel) were friendly, knowledgeable, and attentive to detail. They let me know the total pricing of everything up front, and at the moment, they are having promotional pricing and percentages off which was a great bonus. I ended up getting a synthetic oil change as well as an air filter replacement and they were finished in less than 15 mins. I never felt pressured for any add ons either which is a nice change. They also have a good relationship with the car wash next door as I was offered a free car wash there within 60 days if I show them my oil change receipt. When I left, they thanked me for my business and even gave me additional coupons for another discount next time. I will be returning for my next oil change!

I am very impressed with the service received today 2023.03.24 at the location 5223 Dundas St they were very professional and went through each step and cost before doing anything. They made recommendations before proceeding but did not push just advised and if I agreed they went ahead. I definitely will be returning for my next oil change and services .