The Treadmill Factory

Excellent service from both Mark and Mohammad! I recently purchased a stationary bike. After assembling it we saw that due to a manufacturer defect the handlebars were not sitting securely. I contact The Treadmill Factory and received an immediate response to my inquiry. Mohammad and Mark ensured that I received the replacement part quickly without any hassles. Thank you for providing such good customer service - your assistance was appreciated!

Kurtis was a pleasure to work with. he went above and beyond his job duties to help me out. I must've called or emailed multiple times and I was always met with a helpful pleasant guy. He's the reason I opted to furnish two home gyms from Treadmill Factory.

Excellent and professional service from this team, from start to finish. They provide insightful responses to your questions, helpful recommendations and at-home setup is quick, clean and flexible. Very good customer experience overall. Highly recommended.

The customer service at this store was absolutely amazing. I was greeted at the door by a young man named Mohani, I believe. I walked in with minimum knowledge of fitness equipment and what would give me the best results with my weight loss. The staff were extremely patient and supportive even with the store being busy, and my never ending questions. Not only did I receive my equipment, I also received some friendly advise on other workouts for weight loss that might help me. I walked out with so much more than I was expecting to receive. Even behind that mask, he looked super cute.

Kurtis was very knowledgeable, helpful and takes your needs seriously. I can't thank him enough, and a huge THANKS to the guys who helped lift the very heavy treadmill into the car! I'll definitely deal with them in the future.