The Citywide Group

On weekday around 10am I cannot open my front door. The worker arrived in 0.5h and gained the entry to my condo in 15 min. The worker was very polite and fast.
However, the invoice came with the double charge. I spoke to the company and they kindly refunded me the extra charge. Thanks!
Overall, I had a good experience with Citywide Group and will hire them again.

Used Citywide’s Lockshop services to change the lock on my main entrance door.
They are efficient and to the point with their dealings. Punctual with their appointment.
Nikola who changed my lock knew his stuff thoroughly and completed the job in less than 15 minutes.
Randolph & Anthony who I dealt with over the phone were very helpful.
The only part I was not comfy with was their pricing. They charged me for the cost of the hardware plus $100 for 1 hr of labor which actually took less than 15 minutes. They also charged a whopping $90 as Service Call fee for such a quick replacement. I would be ok with one OUCH, but I guess I experienced two OUCHes!

My whole experience has been amazing. The personnel was so polite and caring. They cut my keys in less than 10 minutes!!! Extremely efficient. The receptionist, Twinky, is very warm and attentive!!! Awesome staff.