Wasaga Beach Ministerial Food Bank

I've had a few problems, for whatever reason, every time I go in, I get pulled in to office, last time we took bus, was hoping to catch next bus back, but had to go into office again only to find out everything was fine!
Mom and I missed bus, Mom is 73 years old and we had to wait 45 minutes to catch next bus! Plus she has Alzheimer's, and we had to stand as there isn't a seat at that bus stop,plus it was cold outside, Had to give up my coat because Mom was cold!
This month again same problem, called into office! Apparently need proof of everything! This has been going on for at least 6 months give or take!!! When bags were at counter I told everyone I had to get my hubby to help with bags,I went out front, sent my husband back, Elderly gentleman was giving my hubby a hard time, my hubby is on the paperwork along with my mom and I I don't understand what the problem was he was just rude to my hubby!
I had to say out front Till Mom came out of washroom, because if Neither one of us weren't around she would panic, she has elzheimers!

When I went back to help my hubby the gentleman was trying to accuse us of taking someone else's bags plus our own bags!
They were my bags!
He had two papers, one was from the couple in front of us! I guess he forgot to file paper!
I look forward to going to food bank! I don't get out a lot and I see some friends get to socialize, this is so stressful! Month after month same thing! It's getting really frustrating!
Normally We go during day, because the volunteers ask you what you need,
If it's something I don't need I let them know, because that way someone else can use it! I like that very much! I would never take something if I already have enough at home!
We are Very Thankful for the food we receive! And all the staff are very friendly, except the one gentleman, many we just are there when he's having a bad day! We

Wonderful people helping wonderful people