Address: | 51A Underhill Dr #207, North York, ON M3A 2J8, Canada |
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Postal code: | M3A 2J8 |
Phone: | (416) 447-9511 |
Website: | https://www.underhilldental.com/ |
Monday: | 8:00 AM – 7:00 PM |
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Tuesday: | 8:00 AM – 7:00 PM |
Wednesday: | 8:00 AM – 7:00 PM |
Thursday: | 8:00 AM – 7:00 PM |
Friday: | 8:00 AM – 2:00 PM |
Saturday: | 8:00 AM – 2:00 PM |
Sunday: | Closed |
I changed dentists from one that really didn’t understand customer service very well, so yesterday was my first time at Underhill. The experience was great and the precautions they took because of Covid were outstanding-you feel completely safe. With no polishing, I suspect there was more scraping done. My teeth felt great and I also had fluoride applied. The front office staff were wonderful. They really care about you and take your time- no rushing you through- you feel cared for! Great office, great service! I highly recommend this dental office. D.Kerr
🏴 Flag as inappropriateI rarely leave reviews, especially when prompted, but I’ve been a patient at Underhill Dental for almost 40 years and I feel that they deserve my recognition.
Dr. Lubin was the only dentist I have ever known (a friendly, familiar, Groucho Marx-esque type who always made me feel comfortable and remembered), I hope he is enjoying a well-deserved retirement. While I’ve only met her briefly, Dr. Nina seems very competent and capable. I look forward to our upcoming thorough inspection get to know you type appointment.
The administrative staff have always been wonderful. Warm, understanding and accommodating (especially during the years when I didn’t have insurance). I appreciate that and you. Thank you.
The only very minor negative about the experience, I was less than impressed with the Covid PPE surcharge. I completely understand it, it was probably mentioned to me in advance, and it was not at all unreasonable at $5, but I felt caught off guard by it. It really wasn’t a big deal, but it would’ve been disingenuous not to at least mention it (along with hand sanitizer and plexiglass, they provide overshoe booties which were, at least, novel).
Finally and importantly, the procedure itself was different: no polishing and no “water pick” cleaning. Just the old fashion scrapers. I thought it was going to be absolutely awful (as I had missed an appointment and there was a year of plaque buildup), but the hygienist was fantastic. Careful, thorough, efficient and friendly - thank you, Mariah.
I felt safe the entire time and there was a sense of normalcy in going back to the dentist. I would recommend Underhill Dental to anyone who is concerned about visiting during the pandemic as there was an established procedure and sanitization seemed to be taken seriously.
I would also recommend Underhill Dental, in general, to anyone who is a little overdue for a visit.
Floss.
After being in pain for 3 years and seeing multiple dentists and thousands of dollars for them not to listen or fix the issues, I was referred to this dental office by a co-worker. I was really nervous at first but the pain was so intense that I had to go and I am so glad that I did. The dentist was OUTSTANDING and patient and compassionate and soooo funny. He listened to where the pain was and pinpointed it to my wisdom tooth. He walked me through EVERY single step and explained it all to me. Although in pain from the extraction (which is totally normal), I have never been so happy to have found a dentist that I can safely and proudly call, our new family dentist. The receptionists, assistants, everyone there is so friendly and so helpful. So glad that I came. Thank you guys sooooo much.
🏴 Flag as inappropriateI've been going to Underhill Dental for over 5 years now, I have never once had a bad experience. The staff here is always so friendly and welcoming! Dr.
Nosrati is also absolutely amazing. She's always very kind and professional. I've never once felt uncomfortable while getting any work done by her and I appreciate that she will take an extra few minutes checking for any other issue aside from the one I've come in for.
Overall one of the best dental offices I've ever been to!