Long & McQuade Musical Instruments

We visited this place three times. For a daughter's school project to get an instrument so she can practice at home. And, found an old guitar to fix so daughter can learn how to play it. Last time was picking up the guitar. Service representatives were very friendly every time we visited and very knowledgeable. I recommend anyone to go there if interested in or thinking about getting a music instrument. You will get very good suggestions or opinions without feeling embarrassed.

Great staff in the rentals section, very helpful and knowledgeable. Happened to be there on half price rental day too - sweet!

Rented speakers here for my birthday and have bought many instruments here before. Amazing costumer service and a great store to find amazing quality instruments and people with actual knowledge on them.

Very friendly staff, were patient when helping me find the perfect instrument. Great selection of instruments, and they carry all the mainstream brands. If you're looking to pick up an instrument, you should start here :)
*note their band/orchestral selection is not the greatest, they carry/rent mostly acoustic and electric instruments

I wanted to buy a satin black Schecter through this store. After a week of waiting I found that my Guitar was on back order for five months! I was disappointed but the rentals manager looked into how he could fix things. I did my own research and found another company's store which had a white guitar in stock. When I spoke to the manager again he had found the same guitar, and mentioned they would simply source it from that store.
I was impressed that he would pony up that information... but I didn't want a white guitar. Later I spoke with Sean and he looked into what models were not on back order. He and the rentals manager also offered me a rental for free till that guitar arrived. I went with this and two weeks later got my sweet metal ax.
I appreciate the effort, guys! You were diligent, honest, and went above and beyond. Thanks.