Rexall

Very difficult to get through to the pharmacy on phone. Either the phone lines are not working, or the employees just don't answer. Then they put you on hold without telling you anything, and don't get back to you for 15 minutes - if you're lucky.
So if you have a question about your medication, you're out of luck. A number of the pharmacy employees are also really rude to add to this. Not all of them - but enough to make it really frustrating.
Just the basics of telling a customer, hold on, I'm going to get the pharmacist but it might take a bit, would help, instead of a grunt. Or remembering who is waiting and passing on the information if you gathered it instead of taking the information and not passing it on to anyone which happened to me twice on one phone call. These things are basic customer service.
Or when a customer shows up in person, acknowledge they are there by saying hello, I'll be with you in a minute, instead of ignoring them.

There’s a Shoppers Drug Mart across the street from this location where prices are always lower.. I’ll try this Rexall if Shoppers doesn’t have what I need.

If you drive, parking is available and free.

They have the best walk in clinic in the store very friendly

Thank you to the manager, Chris, for being a great community support for the local organization, Project Give Back. His staff, including Lisa, is very helpful and he has been so approachable and kind to our staff who frequent the store. Thank you, Chris and Rexall!