Address: | 1400 Ottawa St S b5, Kitchener, ON N2E 4E2, Canada |
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Postal code: | N2E 4E2 |
Phone: | (519) 579-4040 |
Website: | https://hakimoptical.ca/ |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
I can't say enough positive things about my experience. Everyone was so helpful and friendly and very knowledgeable. I took advantage of the 2 Pair deal and with my insurance deduction (which they were able to submit on the spot....awesome!) each pair worked out to about $130 ea. I now have a pair of prescription sunglasses (finally) and another pair of distance glasses. I will definitely be back when I am due for new glasses again.
🏴 Flag as inappropriateFantastic! Super helpful finding frames that I'd like. That's saying a lot since usually I get annoyed at people trying to help. They were just really friendly and knowledgeable the whole time. :)
🏴 Flag as inappropriateI want to start off by THANKING Tanima and Irene for being AWESOME!!! One of the best customer service duo ever!!! My husband and I have been in MANY times looking for the right pair of glasses to buy and not ONCE did we feel pressured to buy one type over another. A lot of great choices and the store was always super clean and welcoming when we went in! Normally people think it’s the name of a company that makes a company great but it’s not, it’s AWESOME people that make a company great! Thank you Tanima and Irene!!! (And Hakim) :)
🏴 Flag as inappropriateThe easiest 5 stars I have ever given. Hands down this business made for a great shopping experience! Great prices, upfront and honest staff, and a great selection. Min was so helpful and patient in explaining different aspects of the glasses I was trying to decide between, and offered wonderful opinions and perspectives when I asked. He is very knowledgable and has years of experience. All of the staff I interacted with were very professional, but since I dealt with Min the most, I am biasing my review towards my experience with him. I will be recommending this location to others!
🏴 Flag as inappropriateThe staff at Hakim Optical Sunrise Centre are the BEST! They are friendly, knowledgeable, and super helpful! On my most recent visit, Irene watched me try on 50+ pair until I found two that I loved. She did a good job of appearing interested the entire time too. ;)
They always do their best to go above and beyond, and I highly recommend their services! In addition to all of this, they have the COOLEST selection of funky frames in town; prior to finding this location, I'd been to many other shops, but after receiving fantastic service from Min, and his team, I will not go anywhere else.