East Side Mario's Gloucester

Dinner was tasty. I ordered the Hell Kitchen Chicken. The soda was very tasty, and the evening would have been perfect if not for a few small nitpicks. The server punched the wrong order into my food, so when dinner came, some kind of seafood pasta was brought instead. She apologized and I didnt mind waiting. We asked for more butter for the bread, but they forgot it entirely. I guess it was just getting too busy to keep up at that point. My dinner did come and the chicken was delicious. So overall a great, but not perfect night.

Overall, the food and service were good. But they had no soup. None. On a Saturday night. And they usually have three standard soup options on their menu. What's the deal with that? I mean, I could see running out of a daily special by 8:30pm, but this was just soup. That was a bit silly. Cleanliness of the restaurant and bathrooms could be better. Atmosphere is okay but way too bright throughout the restaurant. Dim the glare and get some mood lighting in, please!

A nice place for friends and family, was pleasantly surprised.

Good food, good price
Great and friendly service
Vegan options (ask): had Make Your Own Pasta with primavera sauce and roasted mushrooms as a topping, quite tasty. Free unlimited garden salad on the side. Also you can get drinks from their sangria menu alcohol-free (they'll even charge you a bit less).

The restaurant looks nice (about what you'd expect for a chain restaurant), the chair was also a bit hard so sitting for extended periods may be a bit difficult).

No vegan desserts either.