Domino's Pizza

(3 Reviews)
4585 Highway 7 West, Woodbridge, ON L4L 9T8, Canada

Report Incorrect Data Write a Review

Contacts

Category: Meal delivery, Meal takeaway, Restaurant,
Address: 4585 Highway 7 West, Woodbridge, ON L4L 9T8, Canada
Postal code: L4L 9T8
Website: https://pizza.dominos.ca/Woodbridge-Ontario-10416
Opening hours (Edit)
Monday:11:00 AM – 12:00 AM
Tuesday:11:00 AM – 12:00 AM
Wednesday:11:00 AM – 12:00 AM
Thursday:11:00 AM – 12:00 AM
Friday:11:00 AM – 2:00 AM
Saturday:11:00 AM – 2:00 AM
Sunday:11:00 AM – 12:00 AM

Customer Ratings and Reviews

  • Amanda Stock on Google

    (November 7, 2019, 10:25 pm)

    EDIT: I am revising the number of stars I gave this Domino's after their customer service representative did a great job explaining what happened when I ordered, the steps they're currently taking to resolve the delivery issues they were experiencing, and providing credit on my account should I wish to place a future order and give them a second chance. I look forward to a better experience next time. The original review follows below.

    Do not order delivery from this location - - maybe try pick up, or just order better pizza somewhere else and save yourself the frustration and disappointment. I just had the worst pizza delivery experience I've ever had with any pizza chain, and the worst pizza I've ever had from any Domino's. I ordered shortly after 7:20 pm, and the website said it would arrive within 25-35 minutes. At 7:40 it said my order was out for delivery. After 8 pm I was wondering where my pizza was, because I live a 6 minute drive down the road from the place (I even checked google maps with current traffic conditions to get that number). I phoned to ask if there was a problem, or if the driver was having trouble getting into the building. They told me that the driver had dropped my pizza order when leaving, and they'd had to make me a new order, but that it was out for delivery now. A half hour or so later, around 8:30, I phoned again to ask what was going on and why my order hadn't arrived. The person on the other end of the phone called the driver and told me that he said he was stuck in traffic. I understand that they make multiple stops on each delivery trip, but if my pizza had *already* been pushed back to another trip because they dropped the first one and was already late enough to phone about, you think they'd go to my place first, especially seeing as it's a 6 minute drive down the same road as their location... She said he'd be another 8 minutes. About 10 minutes later, I get a call from the driver saying that he will be another 10-15 minutes. My pizza finally arrived a few minutes before 9 pm, over an hour and a half after I ordered it (three times the expected delivery time). And it could barely be counted as not cold. It was barely lukewarm. I had to warm it up in my oven before eating it. AND it was pretty terrible. The driver gave me a few coupons for free breadsticks or brownies as compensation for the wait, which I won't be using because I won't be ordering from here again. Extremely unimpressed. I could have driven 5 minutes to the grocery store, picked up some frozen pizza, brought it home, cooked it, and had a tastier and less expensive dinner in an hour less time than it took this disaster to unfold.

  • Fran Cap on Google

    (November 3, 2019, 12:13 am)

    So many people raved about Dominos so I caved and gave them a try. I've always been loyal to another chain pizza place but I've been converted. The staff are nice, my pizza is always hot, the prices are good and the pizza is always cooked just how I like it!

  • Andrew Thomas on Google

    (August 4, 2019, 2:46 am)

    This is a decent location. It's definitely on the smaller side with not much of a waiting area and barely a dining area with probably two tables. Anyway, I doubt anyone plans to dine in here. I had a quick glance at the kitchen and it seemed clean. The staff member I met was friendly and efficient.

    The pizzas itself was good and exactly as ordered, no complaints.

    This is outside of their control but for now it's a bit difficult to access the location due to the YRT road work on Highway 7. Also the plaza only seems to have one entrance, so it may be necessary to make a U-turn. Depending on the time of day and traffic it can be a pain. However to make up for this there is a 50% off online coupon code, which is great.

Write a Review

Photos of Domino's Pizza

Submit a review for Domino's Pizza

Your rating *
Your review (Be as detailed as possible) *
(100 Character minimum)

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.