Surfside Pizza Orange Beach

We just happened to be in the shopping center when we decided to get lunch. We have the BEST luck sometimes! The pizza was great. The staff was super friendly. It will be our pizza stop if we ever come to Orange Beach or Gulf Shores again.

Not your typical pizza place. Great food and friendly service too go along with a unique take on some classic specialty pizzas. The beach boys song titles for the different pizzas is a cute touch, def fits the whole beach vibe that's going on.

Amazing service and great tasting pizza! We arrived from out of town and decided on pizza for an easy meal. Being spring break, everything was busy.

I wasn't surprised that our order was taking longer than the expected 30 minutes. Back when I was in school I worked at a pizza joint and I know how chaotic it can get with huge surges of customers.

So after an hour passed, I thought I would call to check the status of our order. I waited on hold for over 20 minutes and I could just picture the phone lines being slammed with pizza orders.

Finally, a very helpful young woman, with a kind (not stressed out) voice, answered and asked what she could do for me. I said I was checking on our order. And she said, "Sure, I can check. What's your name and order number?"

After providing those details she said, "OH, oh, hold on." Back on hold.

She came back on and said, "I am so, so sorry. I am just going to be honest with you. When we got to your order, we ran out of cheese."

I couldn't believe it. I've heard of running out of toppings, but never cheese at a pizza place. I said really? And she said yes I am so, so sorry. We have been slammed tonight. I told her I understood and could only imagine.

She offered an incredible offer to take care of us the next day or while we were on vacation. Even though we were hungry and I realized we would have to order elsewhere I agreed. Like I said, back in the day, I've been in this situation where all heck breaks loose and people start losing it. Not here, everyone kept their cool and their service level at a 10 out of 10.

All of a sudden, I heard some hooting and hollering in the background and I was told to hold on again.

My friendly gal said, I think we are going to still get your pizza to you. I said really? She said yep, we're making a dash for more cheese and we will get it made.

She also said they would honor the deal they made for us and still deliver the pizza for us for free for the hassle.

I can't tell you how much I appreciate Surfside Pizza's hustle. Their honesty in leveling with me and their commitment to getting the job done blew me away.

I am so thankful for small businesses like this. These are the people that keep America running. A positive attitude and a get r done mindset is the heartbeat of every successful small business. Surfside Pizza hits it out of the park.

Oh, and how was the pizza?

One of the best I've ever had! Fantastic thin crust. Fresh toppings, perfect golden tan on the cheese. Every bite was a memory I won't soon forget.

This is some of the best pizza I have ever had. I have a taste for ingredients and I can tell they use fresh and top notch everything. The salad was one of the freshest salads ever very crispy and tasty! I will only buy Surfside pizza in Gulf Shores Alabama.