Popeyes Louisiana Kitchen

Wonderful food and excellent service!! I spoke to the manager, Mark, at the Cantrell store. He was really swell and very kind to this 'old man'. I recommend this particular location to everyone! Very generous people at the Cantrell road Popeye's!

So today I was kind of disappointed with the customer service I received. I did a online order for the $8.99 special (the pic isn't accurate but it's to give an idea) which came with 5pc chicken 2 sides and 2 biscuits. Now it doesn't specify that you have to get just white or just dark. So when I got to the store my order wasn't ready just yet, so cambert (not sure how to spell it but he is one of the managers) asked me what I was needing to order and I told him my name, and he started to pack it up. I politely asked if I could get that dark meat (since there wasn't any specifications online) he said no not on the promotion (it was his tone that I didn't like). So the next issue I ran into is when I asked if I could get about 10 packs of honey (I like honey on my chicken and biscuits). He said I can give you four but will have to charge you for the rest (it was the tone of his voice once again). I didn't mind paying for honey but the way mangers speak to customers is kind of ridiculous honestly. The whole thing could've been stated differently but unfortunately it wasn't. I like to leave positive reviews instead of negative ones. The only other bad review I have is that the fries tasted kind of old, but everything else was pretty decent. So I hope no one else goes through this experience and if so just speak up so you can be heard.

I purchased dinner for my family this evening. I'm was very impressed about the cleanliness of the building (bathroom, etc). The friendly, knowledgeable, & professional staff were the best!! My food was freshly prepared with prompt delivery. Their services were exceptional, I'll definitely visit here again!! Manager Gerron is doing an excellent job with his staff to maintain such great business!!