El Pollo Loco

Location good. Facility clean. During our ordering, things appeared a little chaotic. I had asked for the fixins to be on the side (allergy issues w one family member sharing the food), that showed on my receipt, but the food was topped with the offending food. I waited while they prepped another, without any fixins. I reminded them I wanted the items on the side. I was given the guac and was told to get the salsa myself at the bar. I figured I would suck it up and do without the sour cream.
FYI, for those who like soda water, they do not have this available either.

good food, fair prices, fast service-better quality, less unhealthy "fast food"

I would give this place 5 stars BUT the guy working the drive through acted as though he escaped from Alcatraz. No socialgraces whatsoever. No utensils, no napkins, no salsa and no thank you. Even as I was handed my bags, I said thank you and just a blank stare in return as if I were a burden in an empty line. Other than that, the food is consistently good and perfect when you're in a hurry.

I love this spot. Great customer service, always clean and the waiting time to order and get your food is short even in lunch time.

Only pollo Loco in Agoura and closest to us in Malibu. Excellent service and great tasting food. Damian the young man working the register was very nice. Thoughtful. Professional and had a great attitude. Good job !