Jersey Mike's Subs

I got the Big Kahuna, no bell peppers with extra cheese and was very happy with my purchase. I ate the entire thing and I rarely do that! I’m already planning on trying the chicken version! I didn’t give a perfect score because I didn’t actually go to the store and experience the service and atmosphere.

Since this opened here in Santa Rosa we have been a regular customer. Sandwiches are fresh and very good. Staff provides excellant and friendly customer service . The staff does a great job keeping up with all of their orders, and they are hopping. Worth the wait if they are extrememly busy, or orderonline for pickup, the meet the pickup time given when you place your order. Your blowing every other sub sandwich shop out of the water. They are addicting. Great shop!

I'm sorry I can't give a perfect score here. Look the employees there are very nice people and made my order very quickly. I was quite happy with how quickly I got my sandwich, but the price is ridiculous. Why is it over $10 for a 6-in sandwich? And don't get me wrong, it was a good sandwich but I could go to Togo's and enjoy a better sandwich for a few dollars less and it would still be pretty healthy. Of course I could always go to Subway and get a 6-in sub for way less, although yeah how they make their sub so cheap there does have something to do with how they get their ingredients which I'm not going to get into.

Now if the sub I got from here was like the most amazing sub I had ever tasted then sure I would say that maybe paying more than $10 for it would be worth it, but the fact of the matter is worth that much more than their competitors. It was a good tasting sub but it tastes like a sub I can get somewhere else so why am I paying so much more for it? It's not giving me reason to come back if it's going to taste the same as a more affordable place.

On a much more positive note though, I will say picking up Doordash orders is actually a really amazing experience here because they always get the order done really quickly and have had to order ready before I arrived each time so far in the few times I've gone there in the short amount of time this Jersey Mike's has existed here

It's new, it was busy and unfortunately it seemed several employees were not yet up to the task. The cash register guy seemed lost. I had a giant philly chicken and it was OK flavor wise, but items poorly distributed. Some folks were waiting around forever and I heard a manager (?) tell them there was some kind of screw up while looking very stressed.
It's new, so I'll be forgiving and go back at some point and hope they get the bugs worked out!

Welcome to Sonoma County, Jersey Mike's! Just visited the new location & was not disappointed at all. The staff are A+! Greeted every customer, asked how our day was, friendly disposition; all while dealing with the afternoon rush & being brand new. Sandwiches are well made, taste delicious, & fresh. Even when there was a slight challenge with customers (while I was there) they handled it perfectly: calm, collected & resolved it without added frustration. Y'all are doing an sesame job & my family is stoked about JM being local. Now we don't have to wait to eat it when we visit the Bay or Sac. 😄 Keep up the great work! P.S- I'm wow-ed by the employee who not only greeted customers, but remembered their names when they left! That's impressive man, thank you. It made my husband feel extra special 👍🏼