Schlotzsky's

First time in 20 years of eating at a Schlotzsky's that I've been disappointed. There are no Schlotzsky's in Pueblo so we came up to Colorado Springs to get this. The electronic board showed the ingredients for the veggie pizza as mushrooms and bell pepper. I mentioned to the counter person that I was dismayed that they changed their menu- she said they hadn't that the board was inaccurate. She read me the list of ingredients; cheese, basil pesto, black olives, onion, tomato, bell pepper, mushroom. I said great ordered with extra cheese and black olives. Paid for my extra toppings. My pizza came out lacking bell pepper and mushrooms. I asked the employees and they shrugged and said we're out. After having paid for extra toppings and double verified the toppings that was not really a great response. If you order a bacon cheeseburger and the restaurant is out of bacon and cheese you do expect them to let you know when you place your order or even to apologise as they bring you your food

Due to quality ingredients the sandwiches always come out great, but I feel sorry for the employees here because management clearly fails to provide them with the tools & training to be successful. Due to very poor management at this specific location you may or may not:
1. Be able to place an order if their POS system is working.
2.Choice of soda based on functioning machine.
3. Chips. Half the time this place is out of chips.
4.The sandwich you desire. Place runs out of meat all the time too.

Loved the food. The place was clean. Our server needed more training and charm school but the overall experience was worth the price paid.