| Category: | Restaurant, |
|---|---|
| Address: | 236 Hartford Turnpike, Vernon, CT 06066, USA |
| Zip code: | 06066 |
| Website: | http://www.woodntap.com/ |
| Opening hours (Edit) | |
|---|---|
| Monday: | 11:00 AM – 12:30 AM |
| Tuesday: | 11:00 AM – 12:30 AM |
| Wednesday: | 11:00 AM – 12:30 AM |
| Thursday: | 11:00 AM – 12:30 AM |
| Friday: | 11:00 AM – 1:30 AM |
| Saturday: | 11:00 AM – 1:30 AM |
| Sunday: | 11:00 AM – 12:30 AM |
I have been coming to this location for years and up until about a year ago, I would easily have given it 4 stars. Unfortunately, the quality of service isn't what it used to be or what I know it is capable of being. The servers in the bar room are consistently overwhelmed. More often than not, there is only one server on when I visit and the only time in the past 6 months that I received prompt, consistent service, there were 3 servers. I do not fault the servers for the service issues because they are all excellent when they aren't understaffed with 10+ tables. The food and drinks are also always on point, but the amount of time it takes to order anything, let alone receive it, is not. I have been holding off writing this because I kept hoping I came at a bad time or someone had an off day and I don't want to be that jerk that leaves a negative review. But ultimately, I would want to be made aware of this issue if I were a manager.
I ordered the Chop House Steak Salad (excellent dressing!) while my husband got the bacon cheeseburger. Both were outstanding. I took home half the salad because it was HUGE! Fries were terrific. Presentation was nice. Our waitress took time to suggest menu items for us first-timers. The prices were a bit high for lunch ($30 for two!).
This restaurant offers a fairly diverse menu, with a little bit of everything, from bar foods, pizza, tacos, and burgers, in addition to steak and pasta entrees. This place is both family friendly, as well as a great places to hang out and enjoy a beer with friends, which they also have a admirable selection of beers to chose from. Despite being busy on a Saturday evening, the service was quick and our waitress was very attentive. Would recommend the the Sesame Ahi Tuna appetizer, as well as the Bourbon Sirloin Steak. Only downside, during busy hours parking may be an issue.
Great food, always great service! Not too many vegetarian options but Soo many good meat dishes.
Great prices and reasonable drink prices as well!
Logan is one of the best servers I have had anywhere! I had as our server today and was super attentive and nice.
This was going to be a one star review but they did the right thing in the end.
I ordered the top sirloin done medium. The meal arrived with a delicious looking steak -- about 2 inches thick. When I cut into it, I found it nicely done for about a quarter inch on the outside and pretty much raw inside that. It took a few minutes to track down our waiter. When he turned up, he took the plate back to the kitchen. He returned with my food in a few minutes. This time he waited until I cut into the re-cooked meat. The meat was now medium rare -- an improvement, but still not what I asked for. Nonetheless, it was edible so I ate it even though it was much dried out from having been cut in half. What started out to be a very enjoyable meal turned into a big disappointment. Had it been as good as it originally looked this would have been a 4 star review.
What changed this from a 1 star review to 3 stars was they comped me my meal which I think was fair.