Category: | Restaurant, |
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Address: | 13133 S Orange Blossom Trail, Orlando, FL 32837, USA |
Zip code: | 32837 |
Website: | http://www.steaknshake.com/locations/23773-steak-n-shake-s-orange-blossom-trail-orlando |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Was a little upset today. Went to claim my Birthday milkshake and was told I had to make a purchase, so I did. Then when I go to check out, they tell me the shake is not free because discount for happy hour was applied. I just cancelled my order and left. I wasn't hungry. All I wanted was a shake. I was not very happy at all. Normally my family and I eat in and the service is great. But wow! What a disappointment.
Food was amazing but service really needs work. Arrived at 1:45pm. Got a table at 2:15pm. Got served at 2:45pm. Food arrived at 3:30pm. Finally got out at 4:10pm. Manager was super nice and apologized and did mention they were short staffed as two servers called in sick. Still a good place to eat as the food is really good. Best shakes in town. Family friendly environment.