Pollo Tropical

Yeah the Tropic Shoppe bowls I give you a good amount to eat it really fills you up drive-thru services fast

Horrible service, unclean tables, small portion. I usually love Pollo Tropical, not sure if this location is under poor management or if i just happened to go in on a bad day. It took a long time to place my order and a longer time to get it. Not good for a work lunch. Food did taste good, but the sauce area and tables were not clean and service was horrible. Perhaps just short staffed, I'll give them another try at this location and see.

Not very happy about the change in the mac n cheese recipe. The old mac was unreal delicious, and this new mac isnt good at all. But otherwise this place is great. Staff is nice, food is good. Mango tea is awesome.

Pollo sells excellent food for a good price, four stars indeed but why I did not give it another is because the place could be more tidy. The sauce bar is unappealing with sauces oozing out or little sauce blobs that the floor staff person could continuously check on and at times it has a awful odor that perforates your nose unpleasantly. The bathrooms are okay and the service can be a hit or miss.

Always excellent food from here. I've loved Pollo Tropical since I was a child. The chicken is phenomenal. They work hard to get your order right and the best deal. My family will be lifelong customers.