Potbelly Sandwich Shop

I love potbelly in general but the staff in this place truly make it extra special. I’ve been coming here for years now and always order the same thing.. since my job is close by but we don’t get very long lunch breaks, I usually opt for ordering delivery to my job. A few times the app hasn’t been working or the website so I call my order in and I am always delighted by the end of the call! A few times now when ordering through the app.. I accidentally put for pickup instead of delivery.. so I find myself calling the store to see if they can still deliver it. Jackie is usually the employee that I see and deal with and she is always such a sweetheart. She never gives me a hard time even though I am certainly one of their more “high maintenance” customers lol always asking them to come up to the second floor and what not. They always agree happily and I’m never without my lunch! Thank you to the fantastic team at potbelly’s.. you guys rock!!

Love there meatballs sandwiches..the best nothing compares..

I had an issue with an incorrect PostMates order tonight. I called to explain the problem and, even though I was hangry and rude, they were polite and professional. They remade my order and delivered it to me quickly. Thank you for handling my temper tantrum with grace, and remedying the problem without hesitation.

I liked this location, the customer service was excellent, friendly. They knew I weren't from the area. We enjoyed our sandwiches.