Inside River Oaks Mall. I've visited this place several times. The burgers, fries and rice bowls (especially with the jerk chicken) are all phenomenal. The customer service is decent but could definitely use some fine tuning. Today I anticipated trying the jerk chicken sandwich, and as I was stepping to the counter, the cook was headed back into the kitchen. There were other people back there and he never made any of them aware that I was waiting to place an order. How rude! After about three minutes I just walked across the food court and ordered from another restaurant. I don't care how good the food is, I'm not paying for bad customer service. They just lost this customer for sure.