Category: | Restaurant, |
---|---|
Address: | 4051 E Main St, St. Charles, IL 60174, USA |
Zip code: | 60174 |
Website: | http://www.pheasantrun.com/dining/harvest.aspx#module-link |
Opening hours (Edit) | |
---|---|
Monday: | Closed |
Tuesday: | Closed |
Wednesday: | Closed |
Thursday: | 5:00 – 9:00 PM |
Friday: | 5:00 – 10:00 PM |
Saturday: | 5:00 – 10:00 PM |
Sunday: | Closed |
Not the best service we've ever had in our life..Had to get banquet Manager to help us 3 times because our server couldn't handle 2 tables..Hostess was no help when my wife complained.She said sorry but try us again..Then they advertised Steak and lobster but I received steak and 4 shrimp....All in All Food was Great....
Excellent food and good people. It is like having your own private club restaurant.
I believe staffed was flustered by an overly obnoxious group of 8 to 10 people, who obviously couldn't handle their liquor and stay classy. It ruined the ambiance of the evening for those seated around this party. The issues that stemmed from the beginning of their evening could have been handled better by management...nip it in the bud before it goes down hill... which the group took advantage of. Our soup took 45 mins and the entrees followed 20 mins after delivery of soup. The staff apologized for the delay...steak was outstanding:)
I've had fantastic experiences here every time I have gone, multiple times a year for many years. I recommend calling ahead for reservations because there does seem to often be a long wait.