Category: | Meal delivery, Meal takeaway, Restaurant, |
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Address: | 3505 Metro Dr, Council Bluffs, IA 51501, USA |
Zip code: | 51501 |
Website: | https://pizzaranch.com/locations/ia/council-bluffs/3505-metro-drive |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 7:00 PM |
Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 8:00 PM |
Saturday: | 11:00 AM – 8:00 PM |
Sunday: | 11:00 AM – 7:00 PM |
It's hot and it's ready. Usually fresh. Chicken was not great doing curb side pick up, but it was always wonderful at the buffet here. Don't get their fries for take out. Ours were so burnt I didn't even eat them. Pizza was delicious though!
We went her today to have an early dinner and the place was immaculately clean- the staff was super friendly and was constantly asking if we needed anything and states that they were all happy to be back at work while practicing safe business and distancing. They even upped the buffet to the point of that they served you. Every other table was roped off and they cleaned every table as guest left.
Good service great food very peaceful food was at great temp for a buffet very clean
My first experience with Pizza Ranch was roughly 3-4 years ago at the Council Bluffs location. It was not a pleasant one for several reasons, all relating to the food/ice cream/seating. I had no interest in ever going back. After reluctantly attending a family event at the same location a couple years later, my opinion changed completely and I have been there several times since, as well as to other (Omaha) locations.
Besides my initial experience, every time I've been here has been exceptional and it is actually one of my favorite places to eat now. The food is always great, the dishes are clean, the staff is attentive, the drink is now included in the buffet price, and the music is played at an appropriate noise level; I can hear my family speak without yelling, yet its a relaxing background sound. Staff is always friendly, though sometimes during busy hours you'll need to seek them out if you have a request (understandably so). I can't say a negative thing about this restaurant, as they have completely changed my opinion since my initial visit.
[Two visits ago, I watched a very rude customer 'freaking out' on some employees because a past pizza option was no longer offered as a default option. The employees calmly answered her back in a much more patient tone than I would have, and advised her they would have the (now) specialty pizza made and brought out to her. They would have been justified to ask her to leave, yet they handled the situation with class, even when treated with none. Hats off to the employees.]
If you've had a single poor experience in the past, I recommend giving Pizza Ranch (Council Bluffs) another chance.
Great place to eat! They make the BEST chicken. Dessert pizzas are excellent. Decent salad bar. Helpful personable staff. Good music too ;)